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Mystery Shopping

Wining sites are mystery shopped in alternate years and will be graded

Red – Does not meet the requirement with major issued identified by judges

Amber – Meets the standard but with some minor areas of concern raised by judges

Green – Meets the standard with no concerns raised

If a site is graded red, the scheme reserves the right to ask the site to suspend flying the flag until they can demonstrate that the issues have been addressed.

Download Mystery Shop Report form